The e-help Desk assistors are ready to respond to Enrolled Agents, Reporting Agents, Electronic Return Originators, Certified Public Accountants, Software Developers, and Transmitters with non-account related questions and issues concerning e-products. The e-help Desk is not for individual taxpayers whether they filed their return electronically using a Tax Preparer or online using their computer. Taxpayers must call Customer Service at 1-800-829-1040.
The e-help Desk's toll-free number is
1-866-255-0654. The e-help Desk assistors support
IRS e-file Individual and Business, EFTPS, CCR, and
e-services customers.
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